Marketing Agency for Home and Decor Ecommerce Brands

We work with decor, furniture and home textile ecommerce brands that need to professionalise their marketing in a sector where the customer plans the purchase over time, weighs up look and function before deciding, and usually places a high-ticket order after several visits to the store.

We bring paid media, email marketing, CRO and international scaling together and run them against the same view of the business, building acquisition and retention systems suited to long decision cycles, specific life moments and visually demanding catalogues.

Why home and decor need their own playbook?

Long decision cycles, wide conversion windows

Where fashion or beauty can be decided in days, in home and decor the customer can take weeks or months between the first visit and the purchase. That calls for retargeting structures with far wider windows, educational email sequences running through the decision process, and attribution set up to credit each touchpoint correctly across the journey.

Life moments as purchase triggers

Much of the demand in this vertical is triggered by specific life events: a move, a renovation, a new baby, a change of partner, retirement. These triggers are less elastic than fashion or beauty, but more predictable once you identify them correctly. Targeting by intent and life moment matters more here than demographics.

Pinterest and Instagram as discovery channels

Pinterest is an exceptional fit for home and decor: the user arrives looking for inspiration for specific projects, clearly in a planning phase with high intent to buy later. Instagram plays a similar role with lower intent but higher volume. Brands that ignore or underuse these channels in favour of a generic Meta setup leave a significant part of real demand on the table.

High AOV and the disproportionate weight of logistics

A high average order value and the logistical complexity of bulky products (furniture, rugs, large textiles) introduce variables that do not exist in other verticals: shipping costs that can kill conversion if they are not handled well, long delivery times that require specific communication in the post-purchase journey, and costly returns that make getting the initial purchase decision right all the more important.

Home and decor brands that work with

We work with home, decor, furniture and home textile brands at different points in their life cycle, from growing DTC labels to established accounts looking to professionalise their acquisition and retention structure. These are some of the names we currently work with.

See all the home and decor brands we work with →

Our services applied to home and decor ecommerce

Paid media for home and decor brands

We run acquisition with Pinterest Ads as a strategic channel, Meta Ads and Instagram Shopping for discovery, Google Ads and Performance Max to capture existing demand, and TikTok Ads for categories like accent decor and textiles. Retargeting is built for the long decision cycle, with wide windows and targeting by journey stage. Feeds are optimised around dimensions, materials and use cases, the attributes that decide conversion in this vertical.
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Email marketing and automation for home and decor brands

We build retention systems in Klaviyo and Omnisend suited to the long decision cycle: educational welcome flows during the planning process, abandonment flows with wide windows, post-purchase flows aimed at cross-sell by room and complete project, and sequences aligned with life moments (a move, a renovation). Email in home works both as support during the decision and as a cross-sell engine across categories, where most LTV growth is built.
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CRO and Shopify development for home and decor brands

We optimise conversion on Shopify home stores at the points that decide this sector: product pages with dimensions, materials, weight and visual use cases, imagery showing the product in a real setting (not just packshots), clear variant handling, transparent communication of delivery times and shipping costs, and a checkout built for high-ticket product. In this vertical, a page with ambiguous dimensions loses conversions no campaign can win back.
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International scaling for home and decor brands

Home and decor have growing international potential, but also significant logistical and operational barriers. We handle market validation with test budgets, the technical setup of Shopify Markets, creative localised to local aesthetic standards, catalogue adapted to furniture and textile regulations, and shipping arranged for bulky product.
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Average results across home and decor clients (first 12 months)

115%

Revenue growth

80%

POAS improvement

35%

AOV on new customers

-22%

CAC reduction

WhySTRAT for your home and decor brand?

We do not work with home and decor brands on the side. We work only with ecommerce, and within ecommerce we have built real depth in verticals with long decision cycles and high AOV like this one. We know how the sector actually works: the weight of Pinterest as an acquisition channel, the importance of a product page with dimensions and use cases, the coordination between messaging and delivery times, and the cross-sell by room that drives LTV growth.

We apply that specialisation with a team officially certified by Meta, Google, Shopify, Klaviyo and Omnisend. Every decision on your account is made against tested sector criteria and reported against your P&L, not against isolated platform metrics.

Looking for marketing support for your home and decor brand?

Frequently Asked Questions

Significantly more than it usually gets. Home and decor is one of the few verticals where Pinterest can compete directly with Meta on acquisition efficiency. The user arrives looking for inspiration for specific projects (a renovation, a move, a redecoration), which translates into high intent to buy later and long but profitable conversion windows.

By adapting campaign architecture and attribution to the customer’s real journey. We work with retargeting structures on far wider windows than other verticals (60 to 90 days against the 14 to 30 typical in fashion or beauty), targeting by journey stage (discovery, consideration, decision) with creative specific to each, and attribution set up to credit each touchpoint correctly across the process.

In home and decor, much of the demand is triggered by specific life events: a move, a renovation, a new baby, a change of home. Identifying the life moment lets you segment campaigns with specific creative, build educational email flows matched to the customer’s real process, and prioritise the audiences most likely to convert.

This targeting by intent and life moment is usually far more decisive than demographics, and it is built by combining on-site behavioural signals, data declared in quizzes or forms, and platform targeting.

We work with brands at different points in their life cycle, from those building their first acquisition and retention programme to established accounts looking for deeper analytical sophistication and channel diversification. Fit depends less on size than on the match between the stage of the business and the operational depth we bring.

Each case needs a different architecture, and our job is to define which one is right given the catalogue, the AOV and the logistical complexity of the product.

Logistics is one of the things that most distinguishes this vertical in international scaling. We handle market validation with test budgets before committing spend, assess the economics of international shipping by category and weight, localise creative to local aesthetic and living standards, set shipping and return policies per market, and work on communicating delivery times and costs transparently so conversion does not collapse at international checkout.

Four main factors:

First, the decision cycle is significantly longer, which calls for much wider retargeting structures and email sequences.

Second, much of the demand is triggered by specific life moments, which gives disproportionate weight to targeting by intent and moment.

Third, Pinterest is an exceptional discovery channel, more so than in any other vertical.

Fourth, the logistics of bulky product introduce operational variables (shipping costs, lead times, returns) that are secondary elsewhere and decisive here.